Our Guarantees

We guarantee 99.9% server uptime.

If you are not completely satisfied with our services within the refund time period specified for your plan, you will be given a full refund of the contract amount excluding setup fees and overages.

We provide 24/7 U.S Based customer support.
7 day 24 hour U.S Based e-mail and ticket support.
We help you to get started on the net and we will provide the support you need to succeed.
If you are transferring from another virtual private server provider, then we will help you to make sure the process is easy and fast.

Customer Service

Service Facts

  • 1 Hour Response
  • 99.99% Uptime SLA
  • No Bandwidth Overages
  • Money Back Guarantee
  • High Performance
  • Rapid Activation

Hardware Facts

  • Enterprise Class Servers
  • RAID10 Storage
  • 2 Gigabit NIC
  • Hardware RAID
  • ECC Registered RAM
  • Redundant Power

Operating Systems

  • Ubuntu
  • Debian
  • CentOS
  • Windows Server 2012
  • Windows Server 2008 R2
  • Other Windows Versions
Rapid Deployment

Rapid Deployment

Your Linux VPS are deployed in just 5 minutes.

Your Windows VPS are deployed in just 15 minutes.

Premium Network

ThomasHost Guarantee

Our HUGE, fully-redundant, ultra-fast network multiple 10 Gbps connections to the World's best network service providers (no over-sold bandwidth, ever!)

ThomasHost Guarantee

  • 99.99% Uptime
  • 100+ Gbps capacity
  • 24x7x365 Support
  • Enterprise Datacenters
Additional Information
Customer Review

“Excellent company have helped me with all my doubts,their support is excellent, I highly recommend them“

James G, Windows VPS Customer

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